Automated Repair Service Bureau: Data Base System
01 July 1982
Vol. 61, No. 6 July-August 1982 Printed in U.S.A. Automated Repair Service Bureau: Data Base System By C. M. FRANKLIN and J. F. VOGLER ( M a n u s c r i p t received June 1 1 , 1 9 8 1 ) The role of the data base system of the Loop Maintenance Operations System (LMOS) is to maintain up-to-date information about the customer's telephone service and trouble history to facilitate customer trouble repair. The discussion covers data base content, rationale for the data base system architecture, and methods for keeping the data current.