Building an Information Interface to Cope With Information Overload

Computing systems manage vast quantities of information for the benefit of organizations and individuals. But consider the individual deluged daily by hundreds of electronic mail messages, thousands of articles posted on electronic bulletin boards and network news services, and endless volumes available through information retrieval systems and electronic libraries. Technical workers and business managers with overflowing in-boxes and stacks of unread journals now face invisible mountains of information hiding behind the ubiquitous glass screen.