'My Personal Web': A Tutorial on Personalization and Privacy for Web and Converged Services

This tutorial will focus on personalization of web services, and of "converged" services, i.e. services that combine capabilities of multiple kinds of networks (wireline voice, wireless, data). Personalization technology will be central to making it easy for end-users to take advantage of the full range and flexibility of services that is promised by the web services paradigm and the convergence of the networks. The tutorial will motivate the need for personalization of web/converged services both for end-users and service providers, provide examples of these services, and discuss technologies and standards that can be used to realize such personalization. We will also discuss the many open problems in the area.