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    Boundary Breakers

Meet the Boundary Breakers

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Customer success stories that go above and beyond

If time has taught us anything, success comes from listening to your customer and never from comfort zones. Motivated by passion and ignited by purpose, meet the people who have challenged the status quo, embraced risk, and beat the odds to transform their business and improve the lives of their people. Meet the boundary breakers.

 
The creative pathfinder at Arçelik

Arçelik is a large, multinational household appliances manufacturer founded in Türkiye in 1955. With 40,000 employees throughout the world, Arçelik's global operations include subsidiaries in 52 countries, and 30 production facilities in 9 countries and 12 brands. It’s fair to say that ensuring such a global network runs smoothly while continually looking to the future takes some serious joined-up thinking.

Elisa

The game changer at Elisa

How Sami Komulainen challenged established thinking and brought new automation standards to Elisa’s network.

Break your own boundaries

“When you have your best team, your best people, let them do their work. Point them in the right direction and let them come up with the great solutions like the connected farm.”
Christian Gonzalez
Case IH Vice President, Latin America
“4G LTE is supporting all the needs of our farmers today. But we are prepared to support any demand and use case. Should the connected farm immediately require 5G deployment, we are ready.”
Paulo Humberto Gouvea
Senior Director of Corporate Solutions, TIM Brasil
“How do you transform the way we serve our customers while also building leaders for tomorrow? We wanted to build a ‘people first’ culture that understood how to lead, even in volatile times.”
Tami Erwin
Former CEO, Verizon Business
“When you are a CEO, it becomes more about what are the things that you are going to be remembered by? You want to be remembered for the good things you do for the company. The things you do for stakeholders, for the staff, for shareholders and overall, for the ecosystem.”
Hatem Dowidar
Group CEO, e&
“You have to really understand how the customer perceives the quality of your services – only then can you find ways to do things better.”
Sami Komulainen
Executive Vice President of Production, Eliza
“You cannot do anything without the support of your team. Engage them. Be clear and be concise – anything you can do to have a motivated team that understands exactly what you’re doing.”
Rodrigo Abreu
CEO, Oi Brazil
“The first and most important partnership is with each of our employees. We train our teams to be sustainable by design, in everything we do.”
Patrick Delcoigne
Director Network Engineering & Operations, Proximus
“Keep working with your partners. Use their expertise to find gaps in the market and use technology to fill those gaps.”
Yago Lopez
General Manager, Wireless & Transmission Networks, TPG Telecom

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