About this report
At Nokia, we create technology to connect the world. We offer a comprehensive portfolio of network equipment, software, services and licensing opportunities and with our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks.
Working with both communications service providers and enterprise customers, we are committed to playing a central role in this expansion. By developing powerful end-to-end 5G networks, we will transform how people live, work and communicate.
The report combines research and analysis from Nokia Bell Labs; enterprise survey findings from Sapio; and the input, analysis and opinion of 5G experts around the globe – including Nokia executives, customers and partners, and some of the world’s leading consultants and opinion formers.
Bell Labs Consulting uses Input-Output tables to capture the multiplicative impact of increased ICT spend on GDP to project changes in the overall economy as a result of investment increases in one or more sectors.
Bell Labs Consulting calculates GDP multipliers that translate ICT investment in individual sectors to overall GDP increases for individual regions; regional numbers were then summarized to generate the global GDP.
Interested in the regional findings?
Research methodology
The enterprise survey was conducted by Sapio, on behalf of Nokia. We surveyed 1,628 technology purchasing decision makers in eight markets and across six industry sectors in July and August 2020, using an email invitation and an online survey. This fieldwork was carried out during the COVID-19 pandemic.
The markets were as follows: Australia (203), Finland (200), Germany (203), Japan (203), Saudi Arabia (202), South Korea (200), UK (207), US (210).
The sectors were: energy and utilities (208 responses), mining (119), manufacturing (455), public sector (271), healthcare (445), transportation (130). Respondents from companies of less than 250 employees were only permitted for energy and utilities and mining companies.
Report contributors
Pekka Lundmark
Pekka Lundmark, President and Chief Executive Officer (CEO), Nokia
With almost 20 years’ experience as a CEO between Hackman, Konecranes, Fortum and mostly recently Nokia, Pekka has accrued deep expertise in the telecommunications, technology, energy, manufacturing, machinery, retail and finance sectors, all of which are central to the transition into the Fourth Industrial Revolution.
He originally begun his career with Nokia between 1990 and 2000, where he helped oversee Nokia’s emergence as the world’s biggest mobile handset manufacturer and a significant player in mobile infrastructure. Pekka became known as a dynamic and visionary leader who knew how to adapt businesses to prepare for, and capitalize on, coming trends.
Pekka’s broad experience, which includes working in Silicon Valley and Asia, has given him insight into new technologies and techniques that will be at the heart of the Fourth Industrial Revolution. These include 5G, artificial intelligence (AI), private networks, the Industrial Internet of Things (IIoT), predictive maintenance, cloud computing, adapting business models, retraining staff, supply chain optimization and widespread digitalization.
With almost 20 years’ experience as a CEO between Hackman, Konecranes, Fortum and mostly recently Nokia, Pekka has accrued deep expertise in the telecommunications, technology, energy, manufacturing, machinery, retail and finance sectors, all of which are central to the transition into the Fourth Industrial Revolution.
He originally begun his career with Nokia between 1990 and 2000, where he helped oversee Nokia’s emergence as the world’s biggest mobile handset manufacturer and a significant player in mobile infrastructure. Pekka became known as a dynamic and visionary leader who knew how to adapt businesses to prepare for, and capitalize on, coming trends.
Pekka’s broad experience, which includes working in Silicon Valley and Asia, has given him insight into new technologies and techniques that will be at the heart of the Fourth Industrial Revolution. These include 5G, artificial intelligence (AI), private networks, the Industrial Internet of Things (IIoT), predictive maintenance, cloud computing, adapting business models, retraining staff, supply chain optimization and widespread digitalization.
Raghav leads Nokia’s fast-growing Nokia Enterprise business group working to deliver mission-critical networks and digital automation solutions to industrial customers including energy, transportation, manufacturing, logistics, as well as government entities, and webscale businesses.
In his previous role, Raghav served as Senior Vice President of Global Sales and Market Services for Nokia Software, where he led a global team including sales, pre-sales, consulting, solution architecture, services delivery, and customer care, helping customers embark on their digital transformation journeys.
Raghav has more than 30 years of experience leading high-tech companies in the areas of IT, enterprise software, and telecommunications.
He joined Nokia in April 2017 from NICE Ltd., a worldwide, leading provider of cloud and on-premises software solutions, including advanced data analytics, to deliver better customer experience, compliance, fraud prevention, and citizen safety. As President of the Asia Pacific and the Middle East region, Raghav drove strong growth across the business. Before NICE, Raghav held several executive positions at Oracle, Comverse, CSG, and Lucent Technologies, among others.
Raghav brings extensive experience running world-class software sales organizations, fostering strong, long-lasting customer relationships, and driving top-line growth. He has a keen understanding of how software can bring value to large enterprises and service providers.
Fuad leads a team of futurists looking into global macroeconomics, new market models and value creation strategies. In addition to his global role, he also heads up Middle East, Africa, Asia Pacific and Japan regional consulting practice.
He brings more than 20 years of experience spanning markets, shaping industry growth agenda, advising ICT, Enterprise sector clients on diversification strategies and how to win by capitalizing on the digital forces enabled by next technological revolution. He is engaged in studying new business models around automation and has authored ‘Future of Enterprise’ chapter of Bell labs Future X Network book, where he argues how competitiveness and value vectors are impacted; as disruptive innovation is re-imagined for the digital, AI era.
Gabriela is currently the Chief Strategy Officer of Nokia with responsibility of refining the company’s strategy for the future.
Prior to joining Nokia in 2019, Gabriela worked for Telia Company in Sweden, where she held the positions of Vice President, Head of Group Networks and Deputy Head of Global Services and Operations, and most recently Vice President Head of Group Network Systems and Delivery. During her career, she has worked at companies including Telecom Italia, Ericsson, Teligent AB, Ansi Consult, Athena Solutions and Melody Solutions.
Gabriela is a proven technology and innovation leader with extensive international business experience in the ICT industry. She has versatile business experience working across a range of functions including strategy, operations, engineering and R&D, sales and business development, product and project management, performance management and organizational and process re-design.
Daniel Burrus is considered one of the world’s leading futurists on global trends and disruptive innovation. The New York Times has referred to him as one of the top three business gurus in the highest demand as a speaker.
Burrus is an innovative entrepreneur who has founded six businesses, four of which were U.S. national leaders in the first year. He is the CEO of Burrus Research, a research and consulting firm that monitors global advancements in technology-driven trends to help clients profit from technological, social and business forces that are converging to create enormous, untapped opportunities.
Burrus is also a featured writer with millions of monthly readers on the topics of disruptive innovation, exponential change and the future for a variety of publications, including CNBC, Huffington Post and Wired Magazine.
He is the creator of the Hard Trend Methodology and the Anticipatory Organization® Business Model now being used by leading organizations worldwide.
His accurate predictions date back to the early 1980s where he became the first and only futurist to accurately identify the 20 exponential technologies that would become the driving force of business and economic growth for decades to come. Since then, he has continued to establish a worldwide reputation for his exceptional record of predicting the future of technology-driven change and its direct impact on the business world.
Sally Eaves brings a depth of experience from both Chief Executive Officer and Chief Technology Officer roles, as a professor in advanced technologies and as a global strategic advisor. She specializes in the application and integration of Blockchain, Artificial Intelligence and associated emergent technologies for business and societal benefit. Sally works globally with bleeding-edge disruptors, governments, academia and leading corporate institutions to apply her expertise for achieving sustainable competitive advantage alongside purpose-driven change.
She is an international advocate for opening access to opportunity and has founded Aspirational Futures to help skill, empower and support the generation of interdisciplinary talent into careers yet to be conceived, alongside scaling the application of emergent technology as an enabler for business transformation and social good.
A member of the Forbes Technology Council, Sally is also an award-winning international keynote speaker, author and influencer with globally leading rankings across all advanced technology disciplines, digital transformation, future of work and social innovation aligned to the United Nation’s Sustainable Development Goals.
She has recently been ranked 8th in the World in Blockchain impact and is continually ranked in the top 10 for digital disruption and across frontier technology subjects.
Bernard Marr is an international known futurist, best-selling author, popular keynote speaker, and a strategic business and technology advisor to governments and companies. He helps organizations improve their business performance, use data more intelligently, and understand the implications of new technologies such as artificial intelligence, big data, blockchains, and the Internet of Things.
He is one of the world's most highly respected experts when it comes to business performance, digital transformation and the intelligent use of data in business. In that capacity he has worked with and advised many of the world's best-known organizations including Accenture, Astra Zeneca, Bank of England, Barclays, BP, Cisco, CRH, DHL, Fujitsu, Gartner, HSBC, IBM, Jaguar Land Rover, Mars, Ministry of Defence, Microsoft, NATO, The Home Office, NHS, Oracle, Orange, Tetley, T-Mobile, Toyota, Royal Air Force, SAP, Shell, the United Nations, Vodafone, Walgreens Alliance Boots, Walmart, among many others.
Bernard is the author of 18 books and hundreds of high profile reports and articles. His books have been translated into over 20 languages and have earned numerous Amazon No 1 bestselling positions, the CMI Management Book of the Year award, the Axiom book award and the WHSmith best business book award.