Corteca Home Controller
Advanced Wi-Fi management with real‑time, network‑wide control
Overview
The only platform you need to manage and optimize Wi-Fi networks
See across your broadband network and straight inside your customers’ homes with the Corteca Home Controller.
- Your helpdesk gets a real-time, holistic view of the in-home Wi-Fi network to solve issues quickly.
- The network operations team can perform proactive Wi-Fi optimization across the whole network, eliminating interference between neighboring Wi-Fi networks.
- The on-site technician gets access to the data needed to install and troubleshoot an in-home network
- Your customers get self-optimizing Wi-Fi with vastly improved performance, while you get detailed reporting of network KPIs to identify areas of improvement and upsell opportunities.
- In addition, you can install the new value-added Corteca Applications on selected broadband devices to try them out.
Benefits and features
Reduce operational expenses
- Shorten helpdesk calls and reduce truck rolls, enabled by the real-time holistic view on the in-home networks
- Solve many issues before they are even noticed
- Advanced troubleshooting solves any other problems quickly
Optimization
- Advanced algorithms perform proactive optimization of Wi-Fi parameters
- Detailed KPI reporting allows fast identification of improvement opportunities
- With an extension, you can also troubleshoot problems in the FWA gateways
Device management
- Easy-to-use app to manage the network and services
- Cloud platform for the helpdesk and network operations teams
- TR-369 (USP) support for multi-vendor networks
Marketplace
- Get easy access to new, value-added Corteca Applications
- Install new Applications on selected broadband devices to try them out
Industry’s first TR-369-based platform with three use cases
The Corteca Home Controller uses the Broadband Forum’s TR-369/USP for the following management capabilities:
- Device management (software lifecycle, configuration management, alarms, remote diagnostics, etc.)
- Wi-Fi management (real-time holistic view on the in-home network, network-wide visibility, proactive troubleshooting, automated Wi-Fi optimization)
- Application container management (install, uninstall, activate, deactivate, etc. new value-added services both in individual and bulk operations)
Due to the TR-369 support, the Home Controller can also operate in a multi-vendor network.
A single, powerful console for management and visibility
The Home Controller is accessed through the Corteca Console, an all-in-one browser interface. Depending on the login credentials, the operations staff get a specific view.
The various types of operational staff include:
- Customer care (helpdesk)
- Network administrators
- On-site technicians
- Nokia Level 3 support team
- Fixed wireless access operations team
Your helpdesk agents get a real-time, holistic view of the in-home network. See the network topology, the devices connected and the traffic patterns, to quickly understand the situation and find a solution. They also get a 30-day history to check for past problems.
Your helpdesk agents also get easy access to new, value-added Corteca Applications, which they can install on selected broadband devices
Your network operations teams have the perfect tools for proactive Wi-Fi management. Clever algorithms automatically adjust settings for optimal Wi-Fi performance. Carry out advanced troubleshooting down to the device level, and get detailed KPI reporting across all the Wi-Fi access points in your entire broadband network.
Hear from our customers
Managed Wi-Fi helps LUS Fiber to deliver on customer satisfaction
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