Biography
**Astha Sharma** is a Principal Consultant with Bell Labs Consulting. She comes with In-depth experience in driving digital transformation focusing on leveraging AI to drive operational and business efficiencies. For more than 10 years, she has been working with service providers in various roles across many business functions. She has closely worked with a variety of stakeholders ranging from end-consumers, sales, customer service, telecom network, IT operations to analytics & model development teams. Her area of expertise includes customer experience driven product management, Digital transformation, AI/MLOps, data strategy and analytics frameworks.
Education
- Master's in management science from Lancaster University
- Master's in Business Administration (MBA) from KJ Somaiya Institue of Management Studies and Research (Mumbai,India)
- B.E. Information Technology – MBM Engineering College (Jodhpur, India)